Refund Policy

Any issues that may arise as a result of our services or if you aren't satisfied with your service must be reported to the Hairdresser Salon within 7 days.
Any corrections made by the Hairdresser Salon must be performed by the stylist who performed the initial service.

Failure to do so within the 7 days, will result in the Hairdresser Salon being unable to rectify or refund the service without further charge.

Once a deposit has been made and a booking has been processed the deposit is Non-refundable. Please note that if you make a booking and fail to arrive for a patch test within 48 hours the deposit is lost and cannot be moved onto another booking. Please ensure you have read all terms and conditions before making a secure booking.

The hairdresser reserves the right to cancel your appointment or refuse a booking should there be any contraindications such as head lice, we advise a consultation prior to booking to help you with any future bookings.